Audio Broadcaster Support Center
If you have problems installing or running Audio Broadcaster, please make sure you are using the last released version of Audio Broadcaster. If your problem repeats, please contact us via e-mail.
The Audio Broadcaster support team is committed to providing customers with the best support possible. If you have problems installing or running Audio Broadcaster, please don't hesitate to contact us via e-mail.
Our support e-mail is: broadcaster@godsw.com
Please be sure to include the following information with your email so that we may better assist you:
- Version of Audio Broadcaster installed
- Operating System Version (98/ME/XP,2000,2003,Vista)
- Browser type & version (if related to issue)
- Chat program(s) used (if related to issue)
FAQ
How to set it to start up automatically?
Two ways:
(1) Install Audio Broadcaster’s shortcut into “startup” group when in installation.
(2) After installation, on the precondition that Audio Broadcaster is not started, then execute "set start-up automatically" file in installation menu, it can start-up automatically at next time you power on your computer.How to use the start up automatically function of motherboard?
Most of today's motherboard have start up automatically function, it can work only by configuring in CMOS. Different motherboard has different function, commonly in the” resume by alarm “option of "power management setup ``, please assure your power band is ATX.
How to shut off exterior equipment's power automatically (sound box, amplification equipment)?
Audio Broadcaster can not shut off exterior equipment's power, but with the help of this company's product PCAP computer socket（http://www.ti88.com/),exterior power will be turned off when Audio Broadcaster power off computer's power.
